Employee Experience

May 22, 2025

Employee Experience

Your CX Data’s Missing Piece? Your Employees!

The next evolution of customer experience (CX) is here, and the brands that succeed will be those that invest in…

May 13, 2025

Employee Experience

Empathy Over Algorithms: Why Smarter AI Still Needs Employee Trust to Succeed

The next generation of artificial intelligence is within reach, but it will never reach its full potential without employee buy-in…

February 4, 2025

Employee Experience

Why Brands Need to Connect CX and EX

Our industry experts share why aligning customer experience and employee experience contributes to business growth.

January 9, 2025

Employee Experience

Best Employee Experience Books to Read in 2025

These top employee experience books offer winning strategies to enhance engagement, productivity, and retention.

December 6, 2024

Employee Experience

EX Research Reveals: 3 Myths Busted, 2 Truths Confirmed

Dive into the workplace trends you should know to truly improve employee experience.

August 8, 2024

Employee Experience

The Secret to a Great Customer Experience? Your Employees

The experts at KPMG, Ipsos, and more share the top reasons why employees are essential to delivering a great customer…

June 5, 2024

Employee Experience

Employee Activation: Transforming Your Business Through Frontline Innovation

Find out what employee activation is, how it’s the next step in the evolution of employee listening and employee experience…

March 6, 2024

Employee Experience

Medallia Transforms Employee Listening With Four Breakthrough AI Innovations

Medallia recently wrapped up Experience ‘24, where 1,500 experience leaders and professionals gathered in Las Vegas to discuss the future…

November 29, 2023

Employee Experience

Asking the Right Onboarding Feedback Questions (with Samples)

Discover sample survey questions, fun icebreakers, and strategies to identify early warning signs while aligning new hires with your company’s…

October 27, 2023

Employee Experience

Employee Experience Strategies to Drive Engagement and Retention

The most important employee experience strategies include listening to your employees, taking action based on their feedback, and being transparent…